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Search Tools News 2010

Like a blog, since 1998

"no matches" Interfaces for Search: a Pick and a Pan

On your site, intranet or enterprise search engine, what happens if a search engine finds no match for the search terms?

Below the link are two different approaches, one slightly verbose and the other so terse as to be baffling. Look a them, look at yours, look at my page on good things to do with the no matches page, and see if there's something you can do better.

screenshots of good and bad interfaces
to deal with no matches for a search

Readers: if you have any good or bad examples, or "before" and "after" screenshots, link me to them, please! I'll post the best ones, by which I mean both good helpful interfaces and really awful ones.

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Last Update: 2010-02-08

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Avi Rappoport of Search Tools Consulting can help you evaluate your search engine, whether it's on a site, portal, intranet, or Enerprise. Please contact SearchTools for more information.


Creative Commons License This information copyright © 1998-2010 by Avi Rappoport, Search Tools Consulting. Some Rights Reserved under the Creative Commons Attribution-Share Alike 3.0 United States License. For allowed re-uses, just attribute copied content to the page's full URL. Permissions beyond the scope of this license are available upon request.