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User Surveys

Mac Site Search Tools Survey Results

  Apple e.g. iHound Phantom
overall (1-5)




stability (1-5)




multi-lingual support (1-5)




problems Not compatible with new systems   * It really needs its own machine to run well, if you have more than 5,000 pages you want to index. We're having to buy a dedicated search server now because its slowing down the web site.
* Even though it uses a web interface for configuration, it is very difficult to configure, and the documentation is very poor.
features It [just] worked. * Simple to set up and reasonably fast.
* Easy to use/setup. Rock solid. Searches VERY fast
- Very easy to set up and manage. Very easy to set up several search indexes
* Allows you to create agents which email you when new material in your interest area has been posted to the site.
* Once it is setup, you can forget about it. The speed of the query results is very fast. The only one I know of
that is a true "robot".
suggestions   * Better documentation and better configuration user interface. * Better documentation. Logging of META Keyword tags
comments   * At first sight iHound looks somewhat inflexible. However with a little
digging and experimentation it's output can be customized, particularly
when used in conjunction with other applications like NetCloak and
* Best $150 I ever spent on web software
* Supports Greek already, Russian being paid for by a customer. Looking forward to PDF and extended foreign language support.
number of responses




Search Tools Consulting's principal analyst, Avi Rappoport, may be available to help you with selection, indexing and search log analysis, as well as relevance evaluation, user experience testing, and functional search engine work. Please contact us for more information.

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